I arrived at Charlotte airport quite early at 3:30pm as my flight to Atlanta was not until 6:30pm. My colleague offered me a ride to the airport and said that if we had waited another half-hour, the traffic would have been brutal so I took his advice. I had some work to do anyway, so I assumed I would just go to the Centurion Lounge and get some work done.
First, I had to find the lounge. There’s quite a bit of construction at the security area of CLT and even with Pre-check, security took about 20 minutes. Then I set off in search of the lounge. I had a general idea that it was near the entrance to Terminal D, but it took me about 10 minutes of searching before I found the poorly-marked elevator.
I took the elevator up to the third floor and there was a line formed. They were on a waitlist, so I put my name down and was told it would be 45 minutes or so. I waited near the elevator (despite being told we had to wait back down on the first floor) and after 15 minutes I received a text indicating I could enter. I showed my Platinum card, boarding pass and ID to the not super-friendly check-in agent and accessed the lounge.
My first impression was that it was larger than most Centurion Lounges with a bit more of an open plan, which I prefer. I found a small table that had access to power outlets and noticed that there was quite a bit of empty seating, so the lounge access overlords were not doing a great job of policing the waitlist.
The food selection was much better than what I saw at LGA the previous day. There was a couple of hot food protein options, a tasty soup and a great dessert selection. There was also no wait at the bar.
I enjoyed my time at the lounge. Other than the entrance staff, the people working there were friendly and did a good job keeping the buffet stocked, the drinks filled and the tables cleared.
Despite the hard-to-find entrance and dubious waiting list policy, this may have been my favorite Centurion Lounge so far. I’ve been to Dallas, Las Vegas, Philadelphia, Denver, and New York, and I think Charlotte had the best food selection. I look forward to the Atlanta and DC lounges opening next year, although I expect Atlanta to be particularly crowded as many people carry the Platinum card and/or the Delta Reserve card which provide access to the Amex lounges.
I left the lounge around 5:45pm and made the short trek to my gate for my ridiculously short flight to Atlanta. I think we taxied longer than we were in the air.
If you enjoyed this post (or have questions), let me know in the comments or send me an email at firstname.lastname@example.org. If you are thinking about opening a new credit card, please use one of my links.
One thought on “CLT American Express Centurion Lounge Review”