When I had this trip booked for February/March, I had used my Amex Fine Hotels and Resorts credits to book the Raffles Hotel in Phnom Penh. In January, as I rebooked everything for April, I decided to use those credits in Singapore instead. It made sense to just book the only Hyatt property in Phnom Penh as I would be able to take advantage of my Globalist benefits, apply a suite upgrade award and earn some Hyatt points as the cash rate was fairly cheap ($149 per night vs 9500 points per night).

We arrived at the hotel around 2:30pm after being driven from Siem Reap. I knew from looking at the Hyatt app that our suite upgrade award had already confirmed us into a Regency Suite. Check-in was quick and the front desk confirmed that we would have breakfast in the restaurant as the lounge was only open in the afternoon and evening.

The lobby was actually in an old French mansion that had been restored on the property. The hotel rooms and conference facility were attached to the mansion in a high-rise building behind it.

Our suite was on the 10th floor very close to the lounge. We went up and placed our bags in the room before we went out to explore Phnom Penh for a couple of hours.

There was a large separate living room, a bathroom with double sinks and a tub, a separate half-bathroom near the entrance and plenty of power outlets in this recently built hotel.

We had nice views over the city from both the bedroom and living room.

Breakfast at the Hyatt Regency was great, although a step down from the Park Hyatt Siem Reap as could be expected. There were lots of different stations with Western and Asian food plus some delicious baked goods. Hot and cold coffee drinks could be ordered from the waitstaff. Sorry these pictures came out a bit dark.

The lounge was huge and rarely had more than one or two other people in it. There was also an outdoor area with great views over the city. It was open from 2-8pm with an open bar, snacks and then more substantial food from 5-7pm.

The hotel is centrally located, basically across the street from the National Museum and the Royal Palace, neither of which I ended up visiting because it was frankly just too hot. We felt like the important things to see in Phnom Penh (beside the markets and the food) were the two Khmer Rouge memorials/museums we visited.

I checked out the pool on one afternoon and also walked around the spa and exercise facilities.

It was always easy to get a Grab (tuk-tuk or car) to and from the hotel. The front desk staff were helpful and the lounge staff were friendly and provided good service. With a bit more invested in furnishing, this probably could have been flagged as a Park Hyatt. However, I’m not sure Phnom Penh could support Park Hyatt cash and point rates given the type of tourists here compared to Siem Reap. There are several other luxury hotels here already and the Hyatt Regency is on the larger side to attract conventions and meetings as well as tourists.

We enjoyed our stay at the Hyatt Regency Phnom Penh. I definitely recommend this hotel if you are a Hyatt Globalist. I expect we would have been upgraded to a suite even if we did not use the suite upgrade award, but I wanted to make sure and I had one to spare.

Up Next: Plaza Premium Lounge Phnom Penh and Qatar Airways 777 Business Class PNH-SGN Review

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